Terms And Conditions Home

Terms and Conditions

 

Acceptance of Terms

Please read the Terms and Conditions before accessing or using any part of the site or our service. “Tekkeez Tech Repair” or “us”, “we”, or “our” refers to the owner of this website. The term “you” refers to the user or viewer of this website. Tekkeez Tech Repair offers this website (www.tekkeez.com), including all information and services available from this website to you, the user, subject to your acceptance without modification of all the terms and conditions contained on this website.

By visiting the site or accessing our services, you agree to be bound by the Terms and Conditions and our Privacy Policy. Your use of the website constitutes your agreement to all terms, conditions, and notices, and any changes to these Terms and Conditions made by Tekkeez Tech Repair.

Use the website at your own risk. This website is provided to you without warranty of any kind either express or implied. Neither Tekkeez Tech Repair or its employees, agents, licensors or the like warrant that the website or its operation will be accurate, reliable, uninterrupted, or error-free. Tekkeez Tech Repair reserves the right to change or discontinue at any time any feature of the website.

Our services are only available to individuals who are at least 18 years of age or older, or possess legal parental or guardian consent, and are fully competent to enter into the terms, conditions, obligations, representations and warranties set forth in these Terms, and to abide by and comply with these Terms.

 

Liquid Damage Diagnostic and Repair Service

The term “liquid damage” is not limited to water, but includes soda, alcohol, sweat, and humidity. Liquid causes corrosion and rust on many components which can result in reduced device functionality after it is disassembled and reassembled. A device that may arrive in “working” or "partially working" condition with liquid damage present, may not work after the diagnostic is performed.

Before approving repairs for a water damaged device, keep in mind that liquid damaged devices typically have a 50% chance of being repaired successfully for the long-term and this should be considered when approving repairs on liquid-damaged devices.

If a device is operable upon arrival, you are responsible to back up the device before leaving it to be diagnosed. Tekkeez Tech Repair is not responsible for any data loss/non-working devices after a diagnostic is performed in the presence of liquid damage.

The liquid damage repair service attempts to get the motherboard of the device to an operable condition. This service does not include parts such as physical buttons, batteries, Wi-Fi cards/cables, or any other components that are not built into the motherboard itself.

If the liquid damage motherboard cleaning service resolves all device issues, then the customer will be responsible for the cleaning fee stated on the work order. If the motherboard cleaning service does not restore full functionality to the motherboard of the device (meaning the phone cannot be fully repaired), there will be no charge for the motherboard cleaning service.

 

Replacement Parts

We are independently owned and operated and not affiliated with any original device or computer manufacturer. As part of the repair services provided to you, Tekkeez Tech Repair is providing you with replacement parts. We make an effort to obtain original equipment manufacturer (OEM) replacement parts and we may use OEM or quality refurbished parts for the repair. We keep the damaged parts that we replace as a condition of the repair service we provide.

 

Computer Repair, Virus Removal, Data Backup, Software Install

To provide any computer related service, we may need to transfer information or install software. The customer acknowledges that Tekkeez Tech Repair is authorized to perform such updates and that we can accept software license terms, subject to customer’s legal right to the software, on behalf of the customer to complete a specific repair service. Software installation fees may apply.

The customer is responsible for backing up any personal information, user files, software or data on the computer or device and removal of all media (disks, DVDs, etc.) prior to Tekkeez Tech Repair performing any services. We will not back up any files unless the customer requests a data backup service.

For virus removal services, we may use a variety of software applications to remove a virus. During the removal service, we may discover infected files on the computer or device and these will need to be deleted. Tekkeez Tech Repair will contact the customer if we cannot complete a virus removal or repair.

 

Drop-off and Pick-up

We offer a drop-off and pick-up service to all customers. Devices must be picked up within 30-days after we notify you that your repair is complete. Any devices on our premises after the 30-day period will be considered abandoned and Tekkeez Tech Repair reserves the right to dispose of or recycle the items at our discretion. 

 

Payment for Service

Payment is required prior to or at the time you pick up your device. A refundable repair deposit may be required for parts that must be special ordered. If you wish to obtain our services, you will be asked by Tekkeez Tech Repair or a third party provider to supply certain information applicable to your purchase, including, your name, email address, service address, phone number or credit card and other billing information.

You understand that any such information will be treated by Tekkeez Tech Repair in the manner described in our Privacy Policy. You agree that all information that you provide to Tekkeez Tech Repair or such third party provider will be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the price(s) in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to your purchases.

 

Accessory Return policy

For any accessory products sold, the Tekkeez Tech Repair return policy is 30 days. The product may be returned within 30 days and it must be unused, unopened and all parts in perfect condition.

 

Dispute Resolution

We try to handle every customer interaction in a professional manner and to promptly resolve any disputes or misunderstandings. If we cannot resolve a dispute between us, the venue for arbitration or any cause of action arising out of or related to the service provided must be in Chicago, Illinois or the Court of Cook County in the State of Illinois.

 

Limitation of Liability

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Indemnification

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. You agree to indemnify, defend and hold Tekkeez Tech Repair and its affiliates, licensors, licensees, franchisees, vendors, suppliers and their related parties harmless from and against any loss, liability, or claim, made by you or on your behalf, relating to your use of or reliance on the website or your activity in connection with using the website. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

 

Copyright

All Content, such as text, graphics, videos, logos, icons, images, media, data, audio, animation, software, html code, and other information and materials, is the copyright and property of Tekkeez Tech Repair or its licensors and content suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of our site solely for your own information and personal non-commercial use provided you also retain all copyright and other proprietary notices contained on the materials. Any other use, without the prior consent of Tekkeez Tech Repair, including without limitation the reproduction, modification, distribution, transmission, publication, display, performance or commercial exploitation of content, is strictly prohibited.

 

Trademarks

The trademarks, service marks, logos, slogans, trade names and trade dress used on the site are proprietary to Tekkeez Tech Repair or its affiliates or licensors. Without limiting the foregoing, Tekkeez Tech Repair, Tekkeez.com, and any Tekkeez Tech Repair logo are trademarks of Tekkeez Tech Repair. Unauthorized use of any trademark of Tekkeez Tech Repair or its affiliates or licensors may be a violation of applicable trademark laws. Any third party names or trademarks referenced in the Sites do not constitute or imply affiliation, endorsement or recommendation by Tekkeez Tech Repair of the third parties, or by the third parties of Tekkeez Tech Repair.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s).

 

Waiver and Severability

Our failure to enforce a provision is not a waiver of our right to do so later. If a provision is found unenforceable, the invalidity of such provision shall not affect the remaining provisions of these Terms, and all provisions not affected will remain in full effect to the fullest extent possible consistent with the intent of the parties. 

 

Force Majeure

Tekkeez Tech Repair shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control or unforeseen circumstances such as acts of nature or God, fire, severe weather conditions, flood, earthquake, accidents, strikes, war, terrorism, governmental act, failure of or interruption in common carriers (including without limitation Internet service providers and web hosting providers) or utilities, or shortages of transportation facilities, fuel, energy, labor or materials.

 

Changes to Terms of Service

Tekkeez Tech Repair reserves the right to modify or replace any of the Terms and Conditions at any time by posting the modified Terms and Conditions on this website or by providing notice to you. Any modifications will be effective immediately upon posting on this website or other such notice. Your continued use of our services following the posting of any changes represents your agreement and acceptance of those changes.