Privacy Policy Home

Privacy Policy

 

This privacy policy discloses the privacy practices for (www.tekkeez.com). This privacy policy applies to information collected by us via this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

Personal Information

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, or to complete a repair.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Website Visit Information

We may collect information sent by your computer or device about your visit to our website, such as data about the pages you access, computer IP address, device ID, geo-location, mobile network information, statistics on page views, traffic and other standard web log data to help us in the course of our business.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can also do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

 

Security

Repair Orders

We request information from you to schedule a repair service. To complete your appointment, you must provide contact information (like name, phone and email address) and details about the repair request (like device brand, model). This information is used to ensure we have the parts to complete your repair. If we have trouble processing a service request, we'll use this information to contact you.

We take precautions to protect your information. Only employees who need the information to perform a specific job (for example, billing, repair or customer service) are granted access to personally identifiable information.

 

Accessing Data on Customer Devices

As part of our required diagnostic testing, certain applications containing customer data (such as camera, dial pad and messaging applications), may need to be accessed to thoroughly test the device’s functionality. This process is essential to ensuring we have done our due diligence in repairing your device to the best of our ability. This information is never intentionally exposed in any way and will not be mishandled or sold to third party companies for any purpose. Tekkeez Tech Repair will never transfer or copy data on a customer's device to any other equipment without customer’s express consent or unless the operation is required to complete the services requested by the customer.

 

Online Payments

We offer a pre-payment option on our website for scheduled repair services. This gives you the convenience of paying in advance for your repair. We direct you to PayPal, Inc. to process the payment. Your information is protected by under the terms of PayPal’s privacy policy. [link: PayPal Privacy Policy]

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (773) 820-9570 or via email,  info@tekkeez.com .