Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, or to complete a repair.
Website Visit Information
We may collect information sent by your computer or device about your visit to our website, such as data about the pages you access, computer IP address, device ID, geo-location, mobile network information, statistics on page views, traffic and other standard web log data to help us in the course of our business.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can also do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We request information from you to schedule a repair service. To complete your appointment, you must provide contact information (like name, phone and email address) and details about the repair request (like device brand, model). This information is used to ensure we have the parts to complete your repair. If we have trouble processing a service request, we'll use this information to contact you.
We take precautions to protect your information. Only employees who need the information to perform a specific job (for example, billing, repair or customer service) are granted access to personally identifiable information.
Accessing Data on Customer Devices
As part of our required diagnostic testing, certain applications containing customer data (such as camera, dial pad and messaging applications), may need to be accessed to thoroughly test the device’s functionality. This process is essential to ensuring we have done our due diligence in repairing your device to the best of our ability. This information is never intentionally exposed in any way and will not be mishandled or sold to third party companies for any purpose. Tekkeez Tech Repair will never transfer or copy data on a customer's device to any other equipment without customer’s express consent or unless the operation is required to complete the services requested by the customer.